外貿口語:關于退貨
在外貿中要想退貨該怎么說呢?來看看下面的對話吧!
A: The paintwork on the body of the cars has become discolored.
A:汽車上的外漆都退色了。
B: We have looked into the matter and found it was due to a che-mical imbalance in the paint used in spraying the vehicles.
B:這事我們已經調查了,發(fā)現噴這批車使用的油 漆成分比例不當。
A: l'II return the goods to you.postage and packing forward.
A:我把貨退給你們,郵費包裝費到付。
B: Actually we are taking these models out of production and calling in all those that we have supplied.
B:事實上,我們已不生產這一型號的車了,以前 供應的車也要收回來。
A: That's fine. When do you think we can get the replacements?
A:那很好。你認為什么時候換貨能到?
B: We have contacted our own suppliers and they said the repla- cements are on their way to us by express train. You should receive them within a week.
B:我們和供貨商聯(lián)系過了,他們說換貨用直達火車。
A: This is our initial order with which you and we are far from sati-sfied.
A:這是我們首次向你們訂貨,結果很不令人滿意。
B:I apologize for the inconvenience and please permit me to potnt out that this kind of fault rarely occurs in our factory. This is the first time,and I promise.it'll also be the last time. Please trust us.
B:給您帶來了不便,我深表歉意。請允許我指出 一點,我們的車很少出 這類問題。這是第一次,我保證也是最后一次。請相信我們。
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